TCL released its new 5-Series and 6-Series clever tv fashions again in August, they all made exquisite via way of means of the inclusion of Google TV. These lines, which consist of 50- to 75-inch fashions, are offered thru Best Buy withinside the US, becoming a member of the same TCL fashions strolling Roku OS. Unfortunately, early shoppers have been hit with some of software program troubles, prompting TCL to drag those fashions from sale.
TCL showed the difficulty with 9to5Google, which first spied person reviews claiming gradual overall performance, faraway troubles, and different annoyances impacting a number of the company’s 5-Series and 6-Series Google TVs. The trouble seems to most effective effect the variations of those TVs strolling Google’s software program, now no longer the Roku OS variations.
As well, the difficulty appears to be totally associated with software program, now no longer hardware, as TCL stated in its assertion that its customers “will see marked enhancements withinside the weeks to come” way to software program updates. TCL claims its latest updates have already introduced “giant progress” towards resolving the troubles.
That assertion appears to suggest TCL has been privy to the overall performance troubles for a whilst, however it’s now no longer clean whether or not those troubles had been round considering that launch. An actual timeline for those software program updates likewise has now no longer been supplied right now, aleven though TCL does have a help report that suggests Google TV proprietors a way to manually test for and set up destiny releases.
These Google TV fashions will pass again up on the market thru Best Buy as soon as the software program troubles are resolved. This is an unlucky state of affairs for purchasers who’ve already offered such a TVs, however, as they’re left with both tolerating the troubles till a repair is launched or the use of a third-celebration tool related to the TV for streaming withinside the meantime.
Not all TCL Google TV proprietors are impacted via way of means of this software program overall performance trojan horse, aleven though it’s not possible to decide right now how many of purchasers are coping with the troubles. A quantity of court cases approximately those Google TV fashions have seemed at the TCL TVs Reddit forum, along with troubles with powering at the show and ordinary gradual, “buggy” overall performance.
What to do whilst waiting
If you personal such a buggy fashions and discover your self not able to tolerate the troubles till the trojan horse repair is launched, you’ve got got a few different options — aleven though none of them can be as convenient. Put simply, you’ll want to attach a distinct tool on your TV’s HDMI port and use that third-celebration tool to get right of entry to your favored streaming offerings.
If you already personal a more recent gaming console just like the PS4 or PS5, you may set up many famous video offerings and movement thru with the tool, along with YouTube, Netflix, and Hulu. Alternatively, you may select out up a reasonably-priced streaming field or stick, together with the Fire TV Stick, and use that to movement content material till the replace is available.
Consumers who specifically experience the Google TV experience (while it really works properly) can inspect getting a Chromecast with Google TV dongle to be used with their model. Spending another $forty to look at content material on a brand new TV that doesn’t paintings proper is disappointing, however it could in the end be really well worth it in comparison to doubtlessly weeks of flickering, gradual menus, and different annoyances.